- We collect the details you give us through our forms, emails and WhatsApp, plus the photos you send us to edit.
- We use them to deliver your orders, reply to you and run our business.
- We do not sell your personal information.
- Analytics cookies are used only if you accept them.
This summary is for convenience. The full policy below is what applies.
Who we are
The Website at uvaxis.com and the UV AXIS services are operated by [Registered legal name of the business], trading as UV AXIS ("UV AXIS", "we", "us" or "our"). We are responsible for the personal information described in this policy.
- Registered address
- [Registered business address]
- Privacy contact
- contact@uvaxis.com
- Data protection officer / grievance officer
- [Name and contact, if required by law]
Information we collect
| Category | Examples | Source |
|---|---|---|
| Contact details | Full name, work email, company name, country | Free trial and contact forms, email, WhatsApp |
| Order details | Service chosen, images per month, your brief, file-sharing links, house style preferences | Forms, email, WhatsApp |
| Photos and files | Property photos and exposures you send for editing. These can contain personal information, such as people, family photos, documents, house numbers or vehicle number plates. | You, through upload or file-sharing services |
| Messages | Emails and WhatsApp messages you send us, including your phone number if you contact us on WhatsApp | You |
| Billing details | Billing name and address, invoices, payment records [confirm what is collected and by which payment provider] | You, our payment provider |
| Technical data | IP address, browser and device type, pages visited | Your browser, cookies and analytics (if you accept them) |
Please do not send us sensitive personal information that we do not need to edit your photos.
How we use your information
- To deliver free trials and orders, including editing, quality checks, delivery and revisions.
- To reply to enquiries and send quotes.
- To save your house style so future orders match.
- To send invoices, take payment and keep business and tax records.
- To keep the Website secure and working, and, if you accept analytics cookies, to understand how it is used.
- To meet legal obligations and to protect our legal rights.
[Confirm whether UV AXIS sends marketing emails. If it does, state that they are sent only with consent and that people can unsubscribe at any time.]
Legal bases for processing
Where data protection laws such as the UK GDPR or EU GDPR apply, we rely on the following legal bases:
- Contract: to deliver free trials and orders you request.
- Legitimate interests: to run and improve our business, reply to enquiries and keep the Website secure.
- Consent: for analytics cookies and any marketing messages. You can withdraw consent at any time.
- Legal obligation: to keep accounting and tax records.
Photos and property files
We use the photos and files you send only to deliver your order. Access is limited to the editors working on your order. Files are transferred using encrypted services, and we delete them on request.
Our standard retention period for photos and files is [retention period].
If the photos show other people or their belongings, for example tenants or occupants of a property, please make sure you are allowed to share them with us.
International transfers
We work with clients worldwide, so your information may be processed in a country other than your own. Our editing team is based in [country].
[Describe the safeguards used for international transfers where required by law, for example standard contractual clauses.]
How long we keep information
| Information | How long we keep it |
|---|---|
| Photos and files | [retention period], or until you ask us to delete them |
| Enquiries that did not lead to an order | [retention period] |
| Client account and order records | [retention period] |
| Invoices and payment records | [period required by tax law] |
How we protect information
We use encrypted file transfer, limit access to the editors working on each order, and delete files on request. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct information that is wrong or incomplete;
- ask us to delete your information;
- object to or restrict how we use it;
- receive a copy of it in a portable format; and
- withdraw consent where we rely on consent.
To use any of these rights, email contact@uvaxis.com. We may need to confirm your identity first. We will reply within the time required by the law that applies to you.
You also have the right to complain to the data protection authority in your country.
Children
Our services are for businesses and adults. We do not knowingly collect personal information from children.
Links to other websites
The Website links to third-party services such as WhatsApp and file-sharing platforms. We are not responsible for their privacy practices, so please read their policies.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with its effective date at the top.
Contact us
Questions about this policy or your personal information can be sent to contact@uvaxis.com or by WhatsApp. Our order terms are in our Terms & Conditions.
Questions about this page? Email contact@uvaxis.com.
Read our Terms & Conditions